Prices are subject to change without notice. All rights reserved.

You have your choice of the following 2 easy methods that you can use to place and pay for an order.
You can use our convenient shopping cart for both methods !

1. Place an order and pay using your PayPal account or with a debit or credit card from our shopping cart
2. Place a mail order and pay by check or money order using our shopping cart

Once your order has arrived, you will receive a confirmation email and a shipping date email. The following is the amount of time it will take to process your order for our different products. Your order will be filled in the time we have stated or sooner, but sometimes situations arise that are beyond our control. If your order should get delayed for any reason, we will promptly notify you.

Most orders are processed as soon as they arrive and shipped the next day using USPS Priority mail. If paying by personal check, we must wait until we have verification that the funds for your check have cleared.

The work on these items are started as soon as they arrive and most are shipped within that first week using USPS Priority mail. If we expect your order to take longer, we will let you know.

Your volume order shipping time can be around 2 weeks if we do not have the quantity you ordered in stock. Most orders are shipped out the next day though. You will receive an email stating your "Order Shipping Date" shortly after your order is processed.

Note: Not all items have volume discounts. If a volume discount is offered on an item it will say so in the order block for that item.

Orders are ready to ship in 1-2 days after receiving them. Your items will be delivered using the United States Postal Service Priority Mail and should arrive at your location within 2-3 days (to most cities) from the date your items are shipped. Please add the days that the USPS is closed for holidays to your shipping time.

The shipping and handling costs for your order will automatically be calculated by our shopping cart according to the items you order and where you live.

At checkout time you will have the opportunity to purchase or decline postal insurance for your order. If you elect not to purchase postal insurance for your order, Christian Journey, Inc. will not be held responsible should any items in your order become lost, stolen or damaged.

Do not add postal insurance for items in the "Flag Case Directory"! It is already taken care of.

We do not give refunds or exchanges on any custom printed items, custom leather items, custom gifts or graphic services because of the amount of labor hours involved, the cost and expense of materials and because they were printed or custom made just for you. If something isn't done as you have specified on your order form for these items, we will make it right at no cost to you. The customer is responsible for paying all fees involved for making any additional changes to a graphics project after the initial request has been completed.

These items are shipped from Connelly Springs, North Carolina. The guidelines apply to these items.

1. Measure your flag first to ensure you are ordering the correct size flag case!
   
2. Inspect all shipments immediately upon receipt.
3. Return of product must occur within 30 days after receipt.
4. Return authorizations are required prior to return. Send email to: info@christianjourney.com
5. Damaged or defective products: Will be replaced at no charge and picked up.
6. Returned products (Not due to quality or damage): Customer pays freight back to Spartacraft via UPS. Refund will be minus a 15% restocking fee.
7. All return shipments require original box and packaging.

There are no returns or refunds on items marked down for clearance.

If you are not fully satisfied with any of our other items (excluding custom printed items, custom leather items, custom gifts, Christian gift packs or graphic services) we will gladly provide a replacement, refund or exchange per instructions and guidelines below.

Replacement For Defective Items or Error On Custom Items

Follow these steps if you've found a defect in your item and would like a replacement.
Follow these steps if you've found an error on a custom item.

1. ALL SALES FINAL AFTER 30 DAYS OF RECEIVING YOUR ITEM!
   ADVANCE AUTHORIZATION REQUIRED FOR ALL REPLACEMENTS!
   You must notify us by e-mail within 30 days of receiving your item.
   We reserve the right to refuse items sent to us without advance authorization.
2. Send email to: info@christianjourney.com stating your name, sales number and what is wrong with the item.
3. When returning the item you must send all parts of the item back to us. When shipping the item to us, it must be packaged well and jewelry sent back wrapped and in a padded envelope or box. Send your item using US Postal Service Parcel Post or UPS Ground. You may insure it if you like but we will not reimburse those costs.
4. We are not responsible for items that are lost or damaged in transit to us. If lost in transit, you will need to file a claim with the shipping agent.
5. If we determine that the item was defective or we made an error, we’ll send you a replacement item and reimburse your shipping costs to us.
6. Each item is inspected carefully before being shipped to you. If we determine that it was damaged by the customer we will not send a replacement and it will be shipped back to the customer at the customers expense.
7. Please send a copy of your sales receipt with the item to Christian Journey, Inc., PO Box 32, Gonzalez, FL 32560.

1. ALL SALES FINAL AFTER 30 DAYS OF RECEIVING YOUR ITEM!
   ADVANCE AUTHORIZATION REQUIRED FOR ALL REFUNDS!
   You must notify us by e-mail within 30 days of receiving your item.
   We reserve the right to refuse items sent to us without advance authorization.
   
2. Send email to: info@christianjourney.com stating your name, sales number and specify which item that you want a refund for and why.
3. Item must be in new and unused condition and in it's original packaging.
4. When shipping the item to us, it must be packaged well and jewelry sent back wrapped and in a padded envelope or box. You may insure it if you like but we will not reimburse those costs.
5. We are not responsible for items that are lost or damaged in transit to us. If lost in transit, you will need to file a claim with the shipping agent.
6. The customer is responsible for paying the shipping costs associated with returning the item to us. We cannot reimburse these costs.
7. Your refund will be minus 10% of the cost of your returned merchandise to cover the fees and costs it took to process your order.
8. We will refund you for merchandise cost + any applicable sales tax minus shipping costs and 10% processing fees.
9. Please send a copy of your sales receipt with the item to Christian Journey, Inc., PO Box 32, Gonzalez, FL 32560.

1. ALL SALES FINAL AFTER 30 DAYS OF RECEIVING YOUR ITEM!
   ADVANCE AUTHORIZATION REQUIRED FOR ALL EXCHANGES!
   You must notify us by e-mail within 30 days of receiving your item.
   We reserve the right to refuse items sent to us without advance authorization.
2. Send email to: info@christianjourney.com stating your name, sales number and specify which item that you want to exchange.
3. Item must be in new and unused condition and in it's original packaging.
4. When shipping the item to us, it must be packaged well and jewelry sent back wrapped and in a padded envelope or box. You may insure it if you like but we will not reimburse those costs.
5. We are not responsible for items that are lost or damaged in transit to us. If lost in transit, you will need to file a claim with the shipping agent.
6. The customer is responsible for paying the shipping costs associated with returning the item to us. We cannot reimburse these costs.
7. In your e-mail, specify the item you want to exchange your item for. We will notify you by e-mail of the shipping costs that you need to send along with the item that you want to exchange. This fee is for shipping the item to you a 2nd time.
8. We will notify you of any additional costs if exchanging for an item that costs more.
9. Please send a copy of your sales receipt with the item to Christian Journey, Inc., PO Box 32, Gonzalez, FL 32560.
   
   

Your personal information is respected and we are committed to maintaining your privacy 100%. Your customer information is used for processing orders only and will be kept strictly confidential. In addition, your credit card number is NOT kept on file with us when processing through PayPal. We don't even see it on our end. Details about you and your purchases will not be shared in any other database or given to any other company.

WE GUARD YOUR PERSONAL INFORMATION HOW WE WOULD WANT OURS GUARDED !