You can be confident that we are a trusted company and have been in business since April 2002.

Yes absolutely! Since our business first began in April of 2002, we have given a portion of every one of our customers purchases to various needy organizations and ministries both locally and internationally. This includes all sales from our Christian Gifts, Custom Gifts as well as Graphic Services products. To see how we give back, visit our "How We Give Back" webpage by clicking the link below.

How We Give Back

Your personal information is respected and we are committed to maintaining your privacy 100%. Your customer information is used for processing orders only and will be kept strictly confidential. In addition, your credit card number is used once only to process your transaction and it is NOT kept on file with us. Details about you and your purchases will not be shared in any other database or given to any other company.

WE GUARD YOUR PERSONAL INFORMATION HOW WE WOULD WANT OURS GUARDED !

Your email address is used for the purpose of sending you an order confirmation which also contains the date your items will be shipped. It is also used in case we need to contact you for any reason concerning your order. In addition, it is used to send you our weekly newsletter if you signed up to receive them.

Your phone number is used in case we need to contact you quickly concerning your order. Sometimes questions arise and we don't have time to wait for an email to be answered.

We love to hear feedback from our customers. It also helps describe the quality of our products to other customers. We have a feedback webpage as well as smaller feedback areas on our product pages. When we post feedback in these areas, we will only use a first name. Sometimes we use a first initial and last name if that is what was given. For your personal privacy, we will not post full names or address locations.

No there is not.

UNFORTUNATELY WE DO NOT ACCEPT INTERNATIONAL ORDERS. NO EXCEPTIONS.
IF YOU TRY TO PLACE AN INTERNATIONAL ORDER, IT WILL BE REFUNDED!
Your order will only be processed if you live in the Continental U.S., Alaska, Hawaii or have a Military APO/FPO address.

You have your choice of the following 2 easy methods that you can use to place and pay for an order.
You can use our convenient shopping cart for both methods !

1. Place an order and pay using your PayPal account or with a debit or credit card from our shopping cart
2. Place a mail order and pay by check or money order using our shopping cart

Yes it will, along with any communications you send us using our "Feedback" or "Ordering Questions" form. For your security and safety, we've installed the Comodo Positive SSL Certificate that uses 128/256 bit SSL encryption to accept and transmit your confidential information on our website. Your credit card information when processed through PayPal is also secure because first, we use 128/256 bit SSL encryption when you enter your billing and shipping information on our checkout pages. Next, PayPal helps protect your credit card information with industry-leading security and fraud prevention systems.

In addition Christian Journey, Inc. does not see your credit card number and we do not keep it on file.

Yes you can. Instead of ordering online with PayPal, you can simply put the items you want into your shopping cart and when finished at the checkout screen, select "Check or Money Order" in the Payment Options dropdown. You will then see an order form with your items that you can print out. Print this form and mail it with a check or money order payment to the address on the form.

Click here to learn how: How To Order

Yes you will if your order will be shipped to Florida. Christian Journey, Inc. is located in Florida and we have to comply with our state laws. If your order will be shipped to Florida, then sales tax will be added, collected and paid to the state of Florida.

At checkout there is a comment block that asks you if you'd like a receipt mailed to the shipping address.

In order to cancel an order, you must call or email us that same day you placed the order. This is because most of our orders are shipped out the next day and once it goes out, we cannot stop shipment. If it has already been shipped, you must then request a refund once your order arrives.

You can find that information located on our Customer Service webpage.

Yes you can. Simply click the "VIEW CART" icon located at the top of every page and then click the "Remove" button for that item.

Yes you can. Simply click the "VIEW CART" icon located at the top of every page. Enter a new quantity for the item you want to change and click then the "Change" button for that item. The shopping cart will automatically update the total.

UNFORTUNATELY WE DO NOT ACCEPT INTERNATIONAL ORDERS. NO EXCEPTIONS.
IF YOU TRY TO PLACE AN INTERNATIONAL ORDER, IT WILL BE REFUNDED!
Your order will only be processed if you live in the Continental U.S., Alaska, Hawaii or have a Military APO/FPO address.

Your items will be delivered using the United States Postal Service Priority Mail 2-3 day service (to most cities).

Most orders are processed as soon as they arrive, shipped the next day or within a few days and should arrive at your home within 2-3 days (to most cities) of the date shipped. Please add the days that the USPS is closed for holidays to your shipping time. It takes longer to create some custom items and graphic service projects but we will let you know when you can expect to receive them shortly after you place your order.

At checkout time you will have the opportunity to purchase or decline postal insurance for your order. If you elect not to purchase postal insurance for your order, Christian Journey, Inc. will not be held responsible should any items in your order become lost, stolen or damaged.

You will receive an email stating your "Order Shipping Date" shortly after your order is processed.

Your volume order shipping time can be around 2 weeks if we do not have the quantity you ordered in stock. Most orders are shipped out the next day though. You will receive an email stating your "Order Shipping Date" shortly after your order is processed.

Note: Not all items have volume discounts. If a volume discount is offered on an item it will say so in the order block for that item.

Yes it can. Simply enter the address you want your order shipped to when asked at checkout time.

You can view our products online only since we do not print catalogs.

Your order will be printed using dye-sublimation inks which actually dyes the ink into your product giving a durable imprint with brilliant color. You can't feel the design on the product and it won't chip or peel off like other imprints will.

Yes, absolutely! All of your photos will be returned just as you sent them to us.

Yes there is. Just click the Site Map link to the left of every page.

If you did not find the answer to your question on this page, first check out our Help Center page for further answers. If you still haven't found an answer then please email us at info@christianjourney.com and we will respond to you personally.

You can also use our secure online form to send us a question by clicking the link below. This is a handy form in which your information will be sent to us securely online. For your security and safety, we've installed the Comodo Positive SSL Certificate that uses 128/256 bit SSL encryption to accept and transmit your confidential information and questions on our website.

Ordering Questions